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COVID-19 Advisory: Visitor restrictions are in place for all Phoenix Children’s locations. Masks are required for all visitors and for patients ages 2+. For more information, visit our COVID-19 Resource Center.

NICU Secure Webcam Program

Neonatal Intensive Care Unit (NICU)

Stay Connected

When your infant faces complications that require intensive care, the last thing a parent wants to do is leave their baby's side. But often, parents have to return to work or take care of other children. Extended family members may be located too far away to visit in-person and visitation around these fragile newborns is strictly controlled. 

The NICU webcam program uses a secure video feed to give families a way to view their infant from anywhere with an internet connection.

What Patient Families are Saying

  • “I love it because we can't be with our son every day and we can still be with him, watching him.”
  • “This is amazing. I "held" our baby boy on my lap top...and carried him on my iPhone. Friends were in awe. Thank you so much. This bridged the gap of miles.” - A Very Happy Grandma
  • “It was great being able to see my grandson whenever I wanted. I know it helped decrease my daughter's and son-in-law's stress and concern for their son.”
  • “I am grateful and thankful for the Virtual Visit. I was able to travel 6 hours away and take care of paperwork back home. I appreciate the cameras, the NICU and everyone working at Phoenix Children’s hospital. Thank you.”
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