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Wait Times

Urgent Care Locations and Emergency Department

Note: If your child is experiencing a life-threatening emergency, call 911 immediately.

Below are the hours of operation and estimated wait times for our Urgent Care locations and Emergency Departments. These are estimates based on current volumes and can vary. Please do not let wait times prevent you from seeking medical treatment if your child needs urgent or emergency care.

  • COVID-19 (results typically within 48 hours)
  • Blood sugar
  • Rapid strep
  • Urine for UTIs
  • Rapid flu testing is available only during flu season

Urgent Care

Emergency Care

1665 N. Avondale Blvd.
Avondale, AZ 85392
United States

24 hours a day, seven days a week

1919 E. Thomas Rd.
Phoenix, AZ 85016
United States

24 hours a day, seven days a week

6990 E. Shea Blvd.
Scottsdale, AZ 85254
United States

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 7 p.m.

20325 N. 51st Ave.
Glendale, AZ 85308
United States

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 7 p.m.

5131 E. Southern Ave.
Mesa, AZ 85206
United States

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 7 p.m.

Specialized Care For Your Child

Phoenix Children’s Urgent Care locations are open weekday evenings, weekends and most holidays. Please review this page for wait times and details on holiday hours by location. All Urgent Care locations are staffed with board-certified providers who specialize in providing high-quality medical care to your child from birth up until their 18th birthday. Our team provides care for a wide range of non-emergent illnesses and injuries. 

Our Emergency Departments are open 24 hours a day, 7 days a week. Our Emergency Department physicians are pediatric emergency medicine-trained specialists, working together to provide innovative emergency care. Our nursing staff has unequaled pediatric emergency experience and expertise.

Should You Take Your Child to an Urgent Care Center or Emergency Department?

When a child or adolescent is injured or ill and requires immediate medical attention, parents may find it difficult to determine if they should visit an urgent care center or an emergency department. Below are some differences between the two types of facilities.

Urgent care centers provide same-day medical care for a wide variety of medical issues that should be treated immediately but are not considered true medical emergencies. Parents should seek medical attention for their child at an urgent care center when a primary care provider or pediatrician is not available, and the child cannot wait for a future appointment. To accommodate patients, urgent care facilities are usually open in the evenings and on weekends.

An emergency department is fully equipped and staffed to provide immediate medical attention for the most critical medical needs, such as life- and limb-threatening situations like heart attack, stroke, broken bones or severe traumatic injuries. They also handle medical emergencies that require additional treatments only available in a hospital setting, like surgery. Emergency rooms are open 24 hours a day, seven days a week.

Visit an Urgent Care Center

If your child experiences the following symptoms:

  • Abdominal pain
  • Animal bites
  • Back and joint pain
  • Burning with urination
  • Eye irritation, swelling or pain
  • Fever
  • Foreign objects in ears or nose
  • Headaches, earaches or sinus pain
  • Minor bumps, cuts, scrapes and burns
  • Nausea, vomiting and diarrhea
  • Sprains and strains
  • Dehydration
  • Wheezing or shortness of breath

Visit an Emergency Room

If your child experiences the following symptoms:

  • Acute mental or behavioral health concerns including suicidal thoughts 
  • Allergic reactions
  • Asthma attacks
  • Blurred vision or loss of vision
  • Broken bones and/or dislocated joints
  • Chest pain or pressure
  • Concussion
  • Coughing or vomiting blood
  • Difficulty breathing
  • Disorientation or difficulty speaking
  • Fainting, loss of consciousness or unresponsiveness
  • Fever, accompanied by a rash
  • Large, deep or gaping cuts or bleeding that won’t stop
  • Overdose of any type of medication
  • Seizures
  • Slurred speech
  • Sudden dizziness or loss of coordination
  • Sudden numbness or weakness
  • Traumatic head or eye injury
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