Wait Times

Phoenix Children’s Urgent Care locations are open weekday evenings, weekends and most holidays. Please review this page for wait times and details on holiday hours by location. All Urgent Care locations are staffed with experienced providers who specialize in providing high-quality medical care to your child from birth up until their 18th birthday. Our team provides care for a wide range of non-emergent illnesses and injuries. 

Our Emergency Departments are open 24 hours a day, 7 days a week. Our Emergency Department physicians are pediatric emergency medicine-trained specialists, working together to provide innovative emergency care. Our nursing staff has unequaled pediatric emergency experience and expertise.

When a child or adolescent is injured or ill and requires immediate medical attention, parents may find it difficult to determine if they should visit an urgent care center or an emergency department. Below are some differences between the two types of facilities.

Urgent care centers provide same-day medical care for a wide variety of medical issues that should be treated immediately but are not considered true medical emergencies. Parents should seek medical attention for their child at an urgent care center when a primary care provider or pediatrician is not available, and the child cannot wait for a future appointment. To accommodate patients, urgent care facilities are usually open in the evenings and on weekends.

An emergency department is fully equipped and staffed to provide immediate medical attention for the most critical medical needs, such as life- and limb-threatening situations like heart attack, stroke, broken bones or severe traumatic injuries. They also handle medical emergencies that require additional treatments only available in a hospital setting, like surgery. Emergency rooms are open 24 hours a day, seven days a week.