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Bright Futures

Articles and Updates from Phoenix Children's

March 17, 2022
Dining at Phoenix Children’s Hospital during COVID-19

The Cafeteria at Phoenix Children’s remains open to serve families and staff, and we have continued to adapt our procedures to keep patrons safe during their dining experience.

Our patients aren’t the only people who need a comfortable, reliable place to eat — parents and caregivers are logging long hours at our hospital, too. We’re taking extra precautions to ensure visitors can enjoy a bite to eat during their stay at Phoenix Children’s.

Staff Screening

All Phoenix Children’s providers and staff are in compliance with our COVID-19 vaccination program, and we wear masks or face coverings on campus. Staff members in our cafeteria wear gloves as well. 

Social Distancing

As you enter the cafeteria, you’ll see not only an assortment of cuisine, but the friendly faces of our staff, patients and families. In order to keep all these friendly faces safe, you will notice visual signage outlining social distancing guidelines throughout the cafeteria’s food stations and seating. 

Regular Menu Items and Rotating Specials

Phoenix Children’s is known to go above and beyond in caring for children, but did you know our cafeteria menu is also better than the average? Chef Spiro and his team create new menu options every day and offer a wide (and delicious!) selection of items from the grill, pizza station, entrée station, deli and grab-and-go. 

You can enjoy favorites – like pizza, pasta, burgers, and vegetarian and vegan dishes – or choose among daily entrée specials, like baked herb tilapia and farro butternut squash with dried fruit pilaf. All dishes are packaged grab-and-go style throughout the cafeteria to limit physical contact, minimize lines and keep your family safer.

Online Ordering

Download the BITE by Sodexo app to place and pay for your customized order ahead of time – it will be ready to go when you get to the cafeteria!

Online Stations Hours

Juice Station – Monday-Friday from 6:30 a.m. to 1:00 p.m.
Deli Station – Daily from 11:15 a.m. to 7:00 p.m.
Grill Station – Daily from 11:15 a.m. to 7:00 p.m.
Starbucks Coffee Shop – Monday-Friday from 6:00 a.m. to 10:00 p.m. – Weekends from 6:30 a.m. to 9:00 p.m.
Starbucks Coffee Cart – Monday-Friday from 6:30 a.m. to 3:00 p.m.

Kiosk Ordering

Save time ordering and have your food delivered to your table during busy times with any of the Cafeteria self-ordering kiosks, available at the Deli and Grill Station. More stations are coming soon!

Table delivery is available Monday-Friday from 11:15 a.m. to 2 p.m. To place a table delivery order:

  • Place order at the kiosk
  • Grab your receipt
  • Pay at the registers
  • Proceed to the dining area

Station pick-up is available daily from 2 p.m. to 7 p.m. To place a station pick-up order:

  • Pick up at food station
  • Pay at the registers


We’re now offering touchless payment options at our cash registers.

Room Service

Our “At Your Request” room service dining program gives parents and caregivers the option of placing their order and making payment by phone. Meals are $6.50 and are delivered to the patient room. This is a great option for people who don’t want to leave their child’s bedside. 

The “At Your Request” mobile app allows inpatients to order and track the delivery status of their meals. At this time, guests cannot order and track meals through the app. Ingredient lists and nutrition information for all items on the patient room service menu can be found on the app.


Walk-up service at our first-floor coffee shop is available Monday-Friday from 6 a.m. to 10 p.m., and on weekends from 6 a.m. to 9 p.m. And coming soon: online ordering for the coffee shop and a coffee cart on wheels!

The Cafeteria at Phoenix Children’s is open daily from:

  • 6:30 to 10:30 a.m.
  • 11:15 a.m. to 4:00 p.m.
  • 4:30 to 7:00 p.m.
  • 10 p.m. to 2 a.m.
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