PCH - Why Focus on the Healthcare Experience? - Harris P. Baden, MD

Why Focus on the Healthcare Experience?

Led By

Harris P. Baden, MD

At the end of this presentation, participants should be able to:

Understand why patient experience matters
Understand why clinician experience matters
Understand how experience impacts every measure of value to a healthcare organization

About this presenter:

Harris P. Baden, MD
Professor of Pediatrics
University of Washington, Seattle Children’s Hospital

Dr. Baden specializes in pediatric cardiac critical care and is the medical director of patient, family, clinician experience at Seattle Children’s Hospital. Dr. Baden partners with national leaders to better understand and improve the experience of care for pediatric patients, their families and clinicians.