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The Zone: A Space for Kids
The Child Life Zone, or “the happiest place,” is a unique therapeutic space where kids can be kids. It’s designed for children to play, create, learn and connect with others. This procedure-free area gives patients and families the opportunity to enjoy time together in a fun and
Patient & Family Engagement
At Phoenix Children’s, we’re committed to improving patient care. We want every child and family to have the best healthcare experience possible – and you can help. If your child or loved one has been a Phoenix Children’s patient at any location in our health system, there are
What to Expect
We understand that your child’s surgery or procedure is a stressful event and can be overwhelming. Our experienced surgeons, nurses and staff will support you and your child through every step. As a parent, you play a very important role in preparing your child. When they know
Patient & Family Rights
Patient & Family Rights Patient & Family Rights At Phoenix Children’s, we provide quality care to every patient and family regardless of age, race, religion, marital status, sexual orientation, gender, gender identity or expression, abilities, cultural …
Patient & Family Services
A visit to Phoenix Children’s, whether planned or unplanned, can bring a lot of unknown changes. With medical procedures and treatment plans, your new “normal” might look a little different. We’re here to help patients and families adjust and thrive throughout your healthcare
Pay Your Bill Online
It’s easy to get to your account information with our online bill portal. If you have received a statement from Phoenix Children’s, Phoenix Children’s Medical Group or Phoenix Children’s Primary Care, you have already been assigned authentication information to log in and access
Patient Portal
Patient Portal Patient Portal Phoenix Children’s Patient Portal is designed to help you manage your child’s medical records with 24/7 secure online access from any computer, smartphone or tablet. Kids ages 13 and older can also access their health records …
Journey Boards for Patient Education
Families often get a lot of information all at once when their child is in the hospital. We know it’s hard to remember everything, so The Emily Center created a tool called the Journey Board to help. To request a Journey Board, talk to your hospital nurse.
Visitor Protocol
Visiting Hours at Phoenix Children’s are 8 a.m. – 8 p.m. Our visitor protocol protects the health, safety, rights and privacy of our patients. The goal is to allow caregivers and visitors the opportunity to assist in the healing process helpfully and cooperatively. It also
Medical Record Requests
Medical Record Requests Medical Record Requests Phoenix Children’s has a centralized medical record department with access to all our locations, including inpatient, outpatient, urgent cares and Phoenix Children’s Pediatrics clinics. The Medical Records …