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Patient & Family Rights
Patient & Family Rights Home Patient & Family Rights At Phoenix Children’s, we provide quality care to every patient and family regardless of age, race, religion, marital status, sexual orientation, gender, gender identity or expression, abilities, …
Patient & Family Services
A visit to Phoenix Children’s, whether planned or unplanned, can bring a lot of unknown changes. With medical procedures and treatment plans, your new “normal” might look a little different. We’re here to help patients and families adjust and thrive throughout your healthcare
Pay Your Bill Online
It’s easy to get to your account information with our online bill portal. If you have received a statement from Phoenix Children’s, Phoenix Children’s Medical Group or Phoenix Children’s Primary Care, you have already been assigned authentication information to log in and access
Patient Portal
Patient Portal Home Patient Portal Phoenix Children’s Patient Portal is designed to help you manage your child’s medical records with 24/7 secure online access from any computer, smartphone or tablet. Kids ages 13 and older can also access their health …
Journey Boards for Patient Education
Families often get a lot of information all at once when their child is in the hospital. We know it’s hard to remember everything, so The Emily Center created a tool called the Journey Board to help. To request a Journey Board, talk to your hospital nurse.
Visitor Protocol
Visiting Hours at Phoenix Children’s are 8 a.m. – 8 p.m. Our visitor protocol protects the health, safety, rights and privacy of our patients. The goal is to allow caregivers and visitors the opportunity to assist in the healing process helpfully and cooperatively. It also
Medical Record Requests
Medical Record Requests Home Medical Record Requests Phoenix Children’s has a centralized medical record department with access to all our locations, including inpatient, outpatient, urgent cares and Phoenix Children’s Pediatrics clinics. The Medical …
Spiritual Care Services
Spiritual Care, part of Patient & Family Services at Phoenix Children’s, focuses on taking a holistic approach to caring for each child and family. We understand that the healing process isn’t just physical, but also emotional and spiritual. Our team of clinically trained, on
1 Darn Cool School
The 1 Darn Cool School program at Phoenix Children’s supports your child’s learning needs while they’re in the hospital. Not only does keeping up with school lower anxiety levels, but it also helps your child feel better, physically and mentally. See how our teachers ensure that
Gift Shop & Deliveries
Gift Shop & Deliveries Home Gift Shop & Deliveries The Phoenix Children’s gift shop has a wide array of gifts, as well as practical things for patients, caregivers, family and friends. Whether you know just what you’re looking for or need a little …