PHOENIX [February 11, 2025] – Phoenix Children’s, one of the nation’s fastest-growing pediatric healthcare systems, achieved Sanctuary Certification for its trauma-informed environment that recognizes human vulnerability to trauma and implements systemic interventions focused on resolving adversity and stress. The prestigious recognition awarded by the ANDRUS Sanctuary Institute affirms the health system’s unwavering commitment to patients, families and staff facing the effects of trauma on health and behavior.

"This certification underscores our commitment to delivering exceptional, compassionate care to our patients and families,” said Rhonda Thompson, DNP, MBA, RN, NEA-BC, senior vice president of patient care services and chief nursing executive. “By embedding the principles of the Sanctuary Model into our daily practices, we are creating an environment that promotes healing, resiliency and recovery for all who walk through our doors."

The Sanctuary® Model is an evidence-based framework designed to create trauma-informed organizations by emphasizing safety, emotional intelligence and shared decision-making. Sanctuary Institute faculty conducted the rigorous, peer-reviewed certification process, which included interviews, program observations and a thorough review of health system practices.

Advancing Trauma-Informed Care for Children The designation highlights the leadership of Phoenix Children’s Inpatient Pediatric Psychiatry Unit, which adopted the Sanctuary Model. With a multidisciplinary team of psychiatrists, nurse practitioners, behavioral health therapists, social workers, nurses and educators, the unit integrated the model through a comprehensive range of services, including group and individual therapy, medication management and parent education.

"Achieving this certification has been a true labor of love for the entire inpatient psychiatry team," Thompson said. "The sense of pride in seeing our hard work come to fruition is immeasurable. It’s a powerful reminder of the difference we make for the children and families we serve."

Phoenix Children’s has been steadfastly committed to integrating trauma-informed principles for years. Key strengths highlighted during the certification evaluation included:

  • A strong culture of trauma-informed care woven into the unit’s practices
  • A highly engaged and collaborative team dedicated to the well-being of patients
  • A welcoming and safe physical environment designed to support recovery and resilience
  • A clear, thoughtful narrative detailing the unit’s progress and future vision for the Sanctuary Model

With this certification, Phoenix Children’s further solidifies its position as a national pediatric mental health care leader, reinforcing its dedication to innovation, compassion and excellence in trauma-informed care. In 2024, U.S. News and World Report recognized Phoenix Children’s in the Top 50 Children’s & Adolescent Behavioral Health category.