A hospitalization can happen at any time, often adding to existing family stressors. Social Work Services at Phoenix Children’s helps patients and families overcome life’s most difficult challenges and troubles of everyday living – inside and outside the hospital.

If you don’t know where to turn for support, start with your social worker. Whether it’s coping with your child’s medical condition or navigating resources, you’ll find us ready to assist whenever and wherever you need it. If we don’t know the answer to your question, we’ll find out who does.

Contact Social Work Services
602-933-0750

Social Workers at the Hospital

At Phoenix Children’s, your social work team is highly trained and experienced. All our practicing social workers have a master’s degree and a minimum of two years of supervised field work. They’re also licensed in Arizona.

As a team, we work on nearly 10,000 cases each year. We take a systems approach to our psychosocial assessments of patients and families, which means we look at everything that influences mental health and well-being. Examples include family, school, the greater community and culture. This approach gives us a complete understanding of a person and their needs.

What Do Social Workers Do?

Social workers start by assessing the needs of a patient and their family. Then, we develop a complete treatment plan. Your social worker can help:

  • Answer questions, so you know your child is getting the quality medical attention they deserve
  • Find financial, community and other hospital resources (for example, lodging, meal assistance and Spiritual Care), so you can focus on your child
  • Identify coping skills and outlets for stress relief
  • Provide opportunities to process thoughts and feelings about a hospitalization or medical situation
  • Offer encouragement
  • Recognize strengths and barriers to successful coping
  • Simplify communication between families and the medical team

Request a Social Worker at Phoenix Children’s

Our goal is to see all patients who are admitted to Phoenix Children’s. Families can also request Social Work Services, or your nurse or doctor can refer you.

To request a social worker, call 602-933-0750.

Social Work Locations and Hours

Social Work Services are available in an inpatient and outpatient setting at all Phoenix Children’s locations. At our outpatient clinics, some social workers meet with patients and families virtually, by phone or video.

View our onsite hours:

  • Phoenix Children's Hospital – Thomas Campus: 24/7
  • Phoenix Children's Emergency Department – Avondale Campus: 24/7
  • Phoenix Children's Specialty Care – Arrowhead Campus: Daily from 8 a.m. to 8 p.m.
  • Outpatient Clinics: Monday – Friday from 8 a.m. to 4 p.m.
Phoenix Children's Hospital - Thomas Campus

Phoenix Children's Hospital - Thomas Campus

1919 E. Thomas Rd.
Phoenix, AZ 85016

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Phoenix Children’s Emergency Department - Avondale Campus

Phoenix Children's Emergency Department - Avondale Campus

1665 N. Avondale Blvd.
Avondale, AZ 85392

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Phoenix Children’s Specialty Care - Arrowhead Campus

Phoenix Children's Specialty Care - Arrowhead Campus

6524 W. Sack Dr.
Glendale, AZ 85308

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