New Patients
When you call our clinic for the first time, we will ask you some basic questions. Then, someone from our colorectal nursing team will contact you to get additional details. This is also when we start obtaining records, X-rays and images from other facilities.
We will schedule an appointment to see you soon. You may get a call from a Phoenix Children’s patient representative to discuss any out-of-pocket costs associated with your insurance provider.
What to Expect at Your Appointment
If a Phoenix Children’s colorectal specialist saw your child before birth or as a newborn, we will automatically schedule follow-up appointments with the colorectal clinic.
We will provide you with the contact information for our colorectal nursing team in case anything requires immediate attention before your appointment. Our specialized nurses have extensive experience with anorectal malformations and other bladder, bowel and pelvic conditions.
We take time to get to know you and your child. We’ll ensure that your child or teen feels comfortable. Your care team will provide details about what to expect during early clinical exams and other steps of diagnosis, treatment and follow-up care. We’ll keep you fully informed, answer questions and address any sensitive issues or concerns you or your child may have.
Questions to Expect
Whether your child is an existing or new patient at Phoenix Children's colorectal clinic, we will ask many questions.
For example:
- Is your child eating normally and gaining weight?
- How is the stool?
- If there is an ostomy, how is it working?
- If your child has had anorectal surgery, are they constipated? Do they have any pain? Are they able to play and go to school? Are they having accidents?
Sometimes we need new X-rays or procedures scheduled. We will discuss these and other details during your first visit.
