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COVID-19 Advisory: Visitor restrictions are in place for all Phoenix Children’s locations. Masks are required for all visitors and for patients ages 2+. For more information, visit our COVID-19 Resource Center.

Wait Times

Urgent Care Locations and Emergency Department

Note: If your child is experiencing a life-threatening emergency, call 911 immediately.

Below are the hours of operation and estimated wait times for our Urgent Care locations and Emergency Department. These are estimates based on current volumes and can vary. Please do not let wait times prevent you from seeking medical treatment if your child needs urgent or emergency care.

All of our locations are equipped to perform X-rays. Testing offered at all locations includes: 

  • COVID-19 (results typically within 48 hours)
  • Blood sugar
  • Rapid strep
  • Urine for UTIs
  • Rapid flu testing is available only during flu season

 

Effective starting Saturday, October 1, 2022, the hours for all of our urgent care locations are:

  • Monday through Friday: 5 p.m. - 11 p.m.
  • Saturday and Sunday: 10 a.m. - 9 p.m.

Urgent Care

Emergency Care

6321 S. Ellsworth Rd.
Suite 114
Mesa, AZ 85212
Hoa Kỳ

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 9 p.m.
602-933-3750
 

1919 E. Thomas Rd.
Phoenix, AZ 85016
Hoa Kỳ

6990 E. Shea Blvd.
Scottsdale, AZ 85254
Hoa Kỳ

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 9 p.m.
602-933-0004

20325 N. 51st Ave.
Glendale, AZ 85308
Hoa Kỳ

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 9 p.m.
602-933-0003

1665 N. Avondale Blvd.
Avondale, AZ 85392
Hoa Kỳ

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 9 p.m.
602-933-0005

5131 E. Southern Ave.
Mesa, AZ 85206
Hoa Kỳ

Mon - Fri: 5 p.m. to 11 p.m.
Sat - Sun: 10 a.m. to 9 p.m.
602-933-0002

Specialized Care When Your Child Needs It Most

Our Urgent Care locations are open weekday evenings, weekends and holidays. Hours of operation are unchanged for holidays and follow the normal hours for the day of the week. All Urgent Care locations are staffed with board-certified providers who specialize in providing high-quality medical care to your child from birth up until their 18th birthday. Our team provides care for a wide range of non-emergent illnesses and injuries. 

Our Emergency Department is open 24 hours a day, 7 days a week. Our Emergency Department physicians are pediatric emergency medicine-trained specialists, working together to provide innovative emergency care. Our nursing staff has unequaled pediatric emergency experience and expertise.

Should You Take Your Child to an Urgent Care Center or Emergency Department?

When a child or adolescent is injured or ill and requires immediate medical attention, parents may find it difficult to determine if they should visit an urgent care center or an emergency department. Below are some differences between the two types of facilities.

Urgent care centers provide same-day medical care for a wide variety of medical issues that should be treated immediately but are not considered true medical emergencies. Parents should seek medical attention for their child at an urgent care center when a primary care provider or pediatrician is not available, and the child cannot wait for a future appointment. To accommodate patients, urgent care facilities are usually open in the evenings and on weekends.

An emergency department is fully equipped and staffed to provide immediate medical attention for the most critical medical needs, such as life- and limb-threatening situations like heart attack, stroke, broken bones or severe traumatic injuries. They also handle medical emergencies that require additional treatments only available in a hospital setting, like surgery. Emergency rooms are open 24 hours a day, seven days a week.

Visit an Urgent Care Center

If your child experiences the following symptoms:

  • Abdominal pain
  • Animal bites
  • Back and joint pain
  • Burning with urination
  • Eye irritation, swelling or pain
  • Fever
  • Foreign objects in ears or nose
  • Headaches, earaches or sinus pain
  • Minor bumps, cuts, scrapes and burns
  • Nausea, vomiting and diarrhea
  • Sprains and strains
  • Dehydration
  • Wheezing or shortness of breath

Visit an Emergency Room

If your child experiences the following symptoms:

  • Acute mental or behavioral health concerns including suicidal thoughts 
  • Allergic reactions
  • Asthma attacks
  • Blurred vision or loss of vision
  • Broken bones and/or dislocated joints
  • Chest pain or pressure
  • Concussion
  • Coughing or vomiting blood
  • Difficulty breathing
  • Disorientation or difficulty speaking
  • Fainting, loss of consciousness or unresponsiveness
  • Fever, accompanied by a rash
  • Large, deep or gaping cuts or bleeding that won’t stop
  • Overdose of any type of medication
  • Seizures
  • Slurred speech
  • Sudden dizziness or loss of coordination
  • Sudden numbness or weakness
  • Traumatic head or eye injury

If you are unsure if your child or adolescent should seek medical attention at Phoenix Children’s Urgent Care or Emergency Department, please call us at 602-933-KIDS (5437).

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