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Valley Pediatric Triage

Helping physicians provide excellent care for their patients, even when their office is closed

Response to Subscriber Calls

How it works

  1. When a parent calls their pediatrician's office after hours, they are forwarded to the pediatrician's answering service.
  2. The answering service takes the information from the parent and pages it out to a VPT nurse.
  3. The VPT nurse then triages calls according to urgency by calling the parent, assessing the child and giving advice according to VPT protocols.

Other important benefits

  • VPT is available for all types of calls, even emergency ones.
  • VPT makes emergency room pediatricians available for consult 24 hours each day.
  • Documentation regarding each encounter is available to subscribers on the following business day.
  • The management team is available around the clock to promptly address any concerns.

Quality care guaranteed

  • Each member of the staff is a pediatric-experienced registered nurse, HIPAA tested and compliant. They receive ongoing, quality pediatric education through Phoenix Children's and keep up-to-date on national standards for triage nursing.
  • VPT nurses are available to educate in-office triage nurses in regards to current practice.

Flexible services to fit subscriber needs

  • VPT works with physicians to provide the most flexible service possible.
  • Physicians can select specific times they want coverage and indicate other preferences, as well.
  • VPT nurses answer every call, including blocked, Spanish language and long-distance calls.
  • After hours, VPT provides its service on a full-time or as-needed basis.



For more information, please call 602-933-3359.


Please contact your pediatrician’s office.

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