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COVID-19 Advisory: Visitor restrictions are in place for all Phoenix Children’s locations. Masks are required for all visitors and for patients ages 2+. For more information, visit our COVID-19 Resource Center.

Screening patients and visitors, and even our providers and staff, is an important step in slowing the spread of COVID-19. When we identify the virus early, we can reduce everyone’s exposure and  keep more people healthy. Learn about our screening and testing procedures, and how they’re keeping you safe.

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Universal Screening

Patients and visitors: We screen every patient and caregiver who comes to our hospital or clinics. Anyone who has a fever and/or cold or flu-like symptoms will be asked to reschedule their appointment or to schedule a telehealth appointment. If this is not possible, they will be provided a medical mask to wear during the visit. Patients and caregivers who do not have symptoms will be permitted to wear their own personal mask. If they do not have their own mask, one will be provided for them.

Providers and employees: Our staff members complete a self-screen protocol every time they enter our hospital or other sites of service. This includes recording temperatures and ruling out cold/flu-like symptoms. Any employee with symptoms cannot report to work.

Onsite Testing

Surgical patients: All patients scheduled for a procedure that requires anesthesia must be tested for COVID-19 three to four days in advance. This gives us time to get test results before the procedure.

All other patients: Patients who have COVID-19 symptoms are placed in strict isolation and are consistently monitored and tested.

Cost of testing: The cost of COVID-19 testing varies but is covered by most insurance plans. Patient families will not be responsible for any remaining balance.   

Triaging: Patients who test positive for COVID-19 are placed in special isolation precautions to minimize the risk of exposure to others.

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