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COVID-19 Resource Center


Masking guidelines at Phoenix Children’s follow the advice of our infection prevention team and public health officials.

Masking is not currently routinely required for patient families at Phoenix Children’s campuses. However, masking will be required for the following:

For families:

  • Families and visitors experiencing cold and flu symptoms

For staff:

  • Isolation rooms
  • Operating rooms and procedural areas
  • Staff members providing direct patient care during respiratory viral season. Some additional staff may be required to wear a mask during respiratory viral season, as determined by Phoenix Children’s Infection Prevention team and Occupational Health

Any Phoenix Children’s employee, patient or visitor is allowed to wear a mask at any time if they desire.

Following are some frequently asked questions and answers:

Can I wear a mask that I bring from home?

Yes, caregivers and patients who need to wear a mask can bring one from home. Medical masks are available as needed.

How long should I wear the same mask?

Do not use the same mask for more than one day. If your mask is more than a day old, alert a member of your child’s care team.

What if my mask gets dirty or damaged?

If your Phoenix Children’s-issued medical mask gets wet, damaged or otherwise soiled, throw it away in a trash can, and ask a staff member for a new one. Be sure to wash your hands after handling the mask. If you’re wearing a cloth mask, we recommend bringing extras in case the one you’re wearing gets dirty. 

Why do I need a mask?

Some people (including children) have contagious illnesses without knowing it. Wearing a mask helps stop the spread of respiratory droplets that are sprayed when we talk, cough or sneeze.

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